Ordering Policies

It is very easy to order from us, you can use the mail, phone in, send a fax but the simplest way is online. We accept all major credit cards and COD orders. 

All of our orders are shipped UPS. Our shipping cost is $10.00, whether you buy one item or more. Please be aware that the shipping charge of $10 includes handling, proper packaging, labor, a new box, insurance as well as the actual shipping costs. We have found it much easier to make it one blanket cost.

Domestic Ordering Instructions

Mail, phone (verbal or FAX) and internet orders accepted. We request that payment for all items be made at time of order via check or credit card. However, we do take COD orders. They will be shipped via UPS and you will be billed the current COD rate from UPS plus our $10.00 shipping and handling charge. Please have your credit card ready when placing phone orders. We accept Master Card, VISA and American Express cards; please include the type of card, account number, and expiration date when paying by credit card. Add $10.00 to the order total for shipping and handling. Customers in Alaska and Hawaii will be charged actual shipping and insurance costs. We normally ship orders as they are received via UPS or the U.S. Mail. At your request, we will ship UPS Next Day Air or 2nd Day Air and you will be invoiced the additional shipping charges.

International Ordering Instructions:
Unfortunately we no longer ship internationally, we will need a US based address to ship to.
We apologize for any inconvenience this may cause.
Thank you.

Internet Ordering

Please visit our new catalogue online. It is complete with all of our newest products. All items have color pictures and a brief description. All ordering through our site is secure. We also have items that are only available on the internet.

Discount Policy

A 20% discount is offered for most products ordered in quantities of 12. Discounted orders will be invoiced for actual shipping charges plus a small handling fee.


If you are not completely satisfied with any item purchased from our product catalogue, simply return it to us in the condition you received it and your purchase price will be refunded. An invoice number MUST accompany returns. This does not apply to new or used guns.

Used Guns

Used guns come with a Three (3) day inspection period. If you wish to return a gun within the inspection period time, you must contact Connecticut Shotgun and request a RMA and ship us the item(s) at your expense. 

 New Guns 

New guns are not returnable.